1. Introduction, Scope & Platform Nature

Welcome to KiaraHub.com (“KiaraHub”, “we”, “our”, or “us”). This Comprehensive Privacy Policy and Legal Terms document governs your access to and use of our website, web applications, progressive web apps (PWA), chat channels, and service modules (including rides, stays, and darshan scheduling tools).

1.1 Acceptance of Terms

By accessing, browsing, registering, or using KiaraHub.com, you expressly acknowledge that you have read, understood, and agreed to be bound by this 12-section Privacy Policy and Terms of Service. If you do not agree with any provision herein, you must immediately cease all use of our platform.

1.2 Testing Environment & Free-to-Use Status

Portions of KiaraHub.com operate as an experimental, testing, and beta environment. Features, mock accounts, sample data, and dynamic integrations are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, express or implied. Use of the platform is completely free of direct platform subscription fees, though third-party service costs may apply between independent providers and users.

2. Strict “We Do Not Sell Your Data” Policy

At KiaraHub.com, we prioritize user trust and data confidentiality. We explicitly affirm our core privacy commitment:

2.1 Information Sharing Limitations

Your personal data is shared exclusively under limited, necessary operational circumstances:

• Between Counterparties: Necessary booking or ride details (such as name and contact info) are shared between booked guests/riders and independent hosts/drivers to fulfill requested services.
• Service Infrastructure: Trusted cloud hosting, database management, and authentication partners (such as Google Login integration) operating under strict confidentiality obligations.
• Legal Compliance: When required by valid legal subpoenas, court orders, or governmental regulations in accordance with applicable laws in Varanasi and national jurisdictions.

3. Categories of Information Collected

To provide functional dashboards for customers, drivers, hosts, and visitors, we collect specific categories of data:

3.1 Information You Voluntarily Provide

• Account Credentials: Name, email address, hashed passwords, and telephone numbers provided during registration or Google OAuth login.
• User-Generated Content: Listing details, chat messages, support tickets, reviews, and dashboard preferences.
• Transaction Metadata: Ride origins/destinations, stay booking dates, darshan slot requests, and service notes.

3.2 Automatically Collected Technical Data

When accessing KiaraHub.com via browsers, mobile devices, or our Service Worker (PWA), our servers automatically record standard web telemetry, IP addresses, browser types, device identifiers, session cookies, and diagnostic error logs for system performance and security auditing.

4. Google AdSense, DART Cookies & Advertising Regulations

KiaraHub.com utilizes third-party advertising vendors, including Google AdSense, to serve advertisements when you visit our web portal.

4.1 Use of DART Cookies

Google, as a third-party vendor, uses cookies (such as DART cookies) to serve ads on KiaraHub.com based upon users’ visits to our site and other sites on the Internet.

4.2 Opting Out of Personalized Advertising

Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following official URLs:

• Google Ads Settings: https://www.google.com/settings/ads
• Network Advertising Initiative opt-out page: www.aboutads.info

5. Total Limitation of Liability & Independent Contractor Status

5.1 Independent Service Providers

All drivers, riders, hosts, property owners, and tour/darshan coordinators featured or connected through KiaraHub.com are independent third-party contractors, and NO ONE works for KiaraHub as an employee, agent, or legal representative.

5.2 Sole Liability of Driver, Host, or Customer

Every driver, host, and customer is exclusively and solely liable for their own acts, omissions, negligence, misconduct, breaches of contract, traffic violations, property damage, personal injury, or criminal behavior. KiaraHub.com exercises zero operational supervision or physical control over service delivery.

6. Platform Security, PWA & Data Protection

We employ standard administrative, technical, and physical security controls (including HTTPS encryption, security headers defined in SECURITY.md, and sanitized PHP backend handlers) to safeguard your information.

However, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that you provide data at your own risk and that KiaraHub cannot guarantee absolute security against sophisticated cyber incursions.

7. User Accounts, Registration & Google Login

Users may register via traditional email/password or secure Google OAuth integration. You are solely responsible for maintaining the strict confidentiality of your login credentials and dashboard sessions.

KiaraHub reserves the right to suspend, terminate, or purge test accounts, inactive sessions, or fraudulent listings at any time without prior notice.

8. Intellectual Property & Site Assets

All source code, site architecture, layout designs, SVGs (such as skyline and wallet graphics), stylesheets, and branding elements associated with KiaraHub.com are protected by copyright and intellectual property laws.

Users are granted a limited, revocable, non-exclusive license to view and test the web application for personal, non-commercial purposes only.

9. Third-Party Links, Maps & External Services

Our platform may incorporate external APIs, mapping tools, and sponsor links (including Google AdSense ads). KiaraHub exercises no control over external websites or third-party privacy policies, and disclaims all liability for content or data collection practices on external domains.

10. User Code of Conduct & Prohibited Actions

When interacting on KiaraHub.com (including chat systems, ride booking, stay listings, and customer dashboards), users agree not to:

• Upload malicious scripts, spam, or attempt to bypass security boundaries outlined in SECURITY.md.
• Harass, stalk, abuse, or defraud drivers, hosts, or fellow customers.
• Misrepresent identity or credentials during booking or registration.

11. Modifications to Privacy Policy & Terms

We reserve the right to modify, amend, or update this 12-page comprehensive Privacy Policy at any time. Changes become effective immediately upon posting to KiaraHub.com. Your continued use of the platform following any update constitutes your binding acceptance of the revised terms.